Returns & Guarantee Policy

Shop with Confidence — We've Got You Covered

At Vireza Boutique, we want you to love every piece you receive. If something isn't right, we make it easy to fix.

📦 14-Day Return Policy

You have 14 days from the date of delivery to return any item. No complicated forms, no stress.

To be eligible for a return, items must be:

  • Unworn and unwashed
  • In original condition with tags attached
  • Free from perfume, makeup, or damage

🔄 How to Return

  1. Email us at vireza.boutique@virezaboutique.com with your order number and reason for return
  2. We’ll reply within 24 hours with return instructions
  3. Once we receive and inspect the item, your refund will be processed within 5–7 business days

✅ Quality Guarantee

Every product at Vireza Boutique is carefully selected for quality. If you receive a defective or incorrect item, we will replace it or refund you in full — no questions asked.

🚚 Shipping

  • Orders are processed within 1–2 business days
  • Delivery to Portugal: 3–5 business days
  • Delivery to Europe: 5–10 business days

💬 Still Have Questions?

We’re here to help. Contact us at vireza.boutique@virezaboutique.com and we’ll get back to you within 24 hours.

Your satisfaction is our priority. Always.