Returns & Guarantee Policy
Shop with Confidence — We've Got You Covered
At Vireza Boutique, we want you to love every piece you receive. If something isn't right, we make it easy to fix.
📦 14-Day Return Policy
You have 14 days from the date of delivery to return any item. No complicated forms, no stress.
To be eligible for a return, items must be:
- Unworn and unwashed
- In original condition with tags attached
- Free from perfume, makeup, or damage
🔄 How to Return
- Email us at vireza.boutique@virezaboutique.com with your order number and reason for return
- We’ll reply within 24 hours with return instructions
- Once we receive and inspect the item, your refund will be processed within 5–7 business days
✅ Quality Guarantee
Every product at Vireza Boutique is carefully selected for quality. If you receive a defective or incorrect item, we will replace it or refund you in full — no questions asked.
🚚 Shipping
- Orders are processed within 1–2 business days
- Delivery to Portugal: 3–5 business days
- Delivery to Europe: 5–10 business days
💬 Still Have Questions?
We’re here to help. Contact us at vireza.boutique@virezaboutique.com and we’ll get back to you within 24 hours.
Your satisfaction is our priority. Always.